Privacy Policy

Last updated: Oct/30/2025

At PunyBZ, one of our main priorities is the privacy of our visitors. This Privacy Policy documents the types of information that are collected and recorded by PunyBZ and how we use them. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through the email help@puny.bz or through our help chat.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Your data is not sold to third parties

3. Data Storage

Personal data collected through our services is stored on servers, complying with the strictest security and confidentiality measures to protect the integrity and privacy of your data.

4. Applicable Legislation

Our Privacy Policy is designed to comply with the European Union's General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA), ensuring the protection of personal data of all our users.

5. Privacy Rights (GDPR, CCPA, CPRA)

In accordance with these laws, users have specific rights in relation to their personal data. These include the right to access, correct, delete, or transfer your personal data, as well as the right to object to its processing. To exercise these rights, please contact us through the channels provided.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Information about how we use these technologies and how you can reject certain cookies is available in our Cookie Policy.

7. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. Therefore, we advise you to consult the respective Privacy Policies of these third parties for more detailed information.

PunyBZ reserves the right to change, reclaim your handle name at any time, and without prior notice.

PunyBZ reserves the right to close any account without explanation or notice. PunyBZ reserves its right to use data to improve the service. Every time you use the platform you consent to this.

8. Commitment to Not Sell Personal Data

At PunyBZ, we are committed to protecting the privacy of our users. This includes a firm commitment not to sell our users' personal data to third parties. We understand the importance of maintaining the confidentiality and integrity of your personal information and strive to protect it at all times.

9. SMS Messaging and Mobile Phone Number Policy

Mobile Information Protection:

PunyBZ is committed to protecting your mobile contact information. When you provide your mobile phone number to receive SMS notifications related to our services (such as booking confirmations, order updates, or transactional notifications), we guarantee the following:

  • No Third-Party Sharing for Marketing: Your mobile phone number and any information related to SMS messaging will NOT be shared, sold, rented, or provided to third parties or affiliates for marketing or promotional purposes at any time.
  • Exclusively Transactional Use: SMS messages you receive will be exclusively for transactional purposes related to your use of our services, such as appointment confirmations, order status updates, event reminders, or critical information about your account.
  • Opt-In and Opt-Out: Receiving SMS messages is completely optional. You can opt out of receiving SMS messages at any time by replying STOP to the received message or by contacting us directly.
  • Messaging Rates: Standard message and data rates from your mobile service provider may apply.
  • Authorized Service Providers: We use certified and trusted SMS messaging service providers (such as Twilio) exclusively for sending transactional messages. These providers are contractually obligated to protect your information and cannot use your data for any purpose other than sending our messages.

A2P 10DLC Compliance Statement:

No mobile data information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and related data will be used exclusively for transactional communications related to the services you have requested.

10. Use of APIs and Third-Party Applications

Our website and services may integrate third-party APIs and applications to enrich the user experience and offer additional functionality. Although these tools may be essential to improve our services, we are aware of the potential privacy risks this may entail. Therefore, we carefully select our vendors and partners to ensure they handle personal data securely and in compliance with applicable data protection laws.

When we use third-party APIs and applications, we do so with the aim of improving our services without compromising the security of your personal data. However, it is important that our users also review the privacy policies of these third parties to understand how they may collect and use your information.

11. Data Protection and Privacy

The security of your personal data is of utmost importance to us. We implement a series of security measures to ensure the protection of your personal data against unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption technologies, security policies, and information management procedures to protect the information collected through our services.

Despite our efforts, it is important to note that no security measure is completely infallible. In the unlikely event of a security breach that could significantly affect your privacy or personal data, we are committed to informing you and the relevant authorities in accordance with applicable laws. However, we are not responsible or liable in any way, as you accept the risk when using our services.

12. Contact

For any questions or concerns related to our Privacy Policy, the handling of your personal data, or if you wish to exercise any of your privacy rights, please contact us through:

  • Email: jds@puny.bz

We are committed to reviewing and responding to all privacy-related inquiries in a timely manner and with the utmost respect for your privacy.